Between 5 and 15 participants.


  • Survey
  • Paper and Pen
  • Whiteboard
  • Whiteboard pen


Print one survey for each of the participants.


The facilitator explains that this activity will be used to identify our own communication skills and which ones of them can be used to mediate conflicts. The facilitator gives the participants a survey. They have to fill in the survey individually. Then, the facilitator divides the group into smaller groups of three or 4 participants. Inside these groups, each participant shares an intercultural conflict they have experienced or witnessed. They choose one conflict and devise a scene. Each group will show the sketch to the rest of participants. After each of the scenes, the group will reflect on it by writing in a whiteboard a summary of the conflict, the prejudice that created the conflict and what communication skills could be used to solve this conflict.